Privacy Policy
This notice explains how data is handled when you visit the website or send an information or booking request.
Last updated: 14 November 2026
Controller and contacts
Aura Immobiliare SRLS · VAT IT09052980720. Privacy enquiries: contattoums@gmail.com · +39 338 202 6870.
Data we process
We may process technical data needed for operation and security. If you complete the booking request, we process the information you voluntarily enter, such as name, phone, email, dates, guest count, selected apartment and reason for stay.
Booking requests
When you press Send request, your details are sent to AURA and stored in its private area so the team can reply and check availability and terms. AURA also receives an email notice with the summary. An acknowledgement of receipt is not a confirmed booking. After the request is recorded, you may choose to continue on WhatsApp: the summary is shared with WhatsApp only if you open that link.
Payments through Stripe
To manage payments through Stripe links, the private area stores the guest’s name and contact details, stay dates and the period covered by the request, amounts, payment status and payment references. The owner may share the link by email or WhatsApp. Card details are entered directly on Stripe’s payment page and processed by Stripe under its privacy policy.
Analytics
Built-in Floot analytics measures pages and interactions. Page visits send the page path, referrer, browser information, language and a country inferred from the timezone, with a random 30-minute session identifier held only in RAM. Interaction events include their name, action attributes and page address. Reloading or opening a new tab starts a new session: these counts are not unique people. A previous analytics opt-out is preserved.
Purposes
Data is used to answer enquiries, check availability, manage bookings and guest support, meet applicable obligations and protect the service from abuse or security issues.
External services
The website contains links or content from external services including Google Maps, Airbnb, WhatsApp, Stripe and Italian Property Manager. Their own privacy terms apply when you open or load those services.
Retention and rights
Data is retained only as long as needed for the relevant purposes and applicable obligations. You may request access, correction, deletion or further information using the contacts above.